Your guide to using CallFlow solutions
Welcome to CallFlow Solutions! These Terms of Service outline the guidelines for using our automated messaging and workflow services. We're committed to providing reliable tools for local service businesses to connect with their customers effectively and responsibly. Please read them carefully to understand your responsibilities and our commitment to you.
Responsible use of our services
At CallFlow Solutions, we empower local service businesses like HVAC companies to communicate effectively. We require that our services only be used to communicate with individuals who have explicitly agreed to receive messages. Our automated messages are designed for helpful and legitimate business communications, such as appointment reminders, confirmations, and follow-ups. We encourage responsible and respectful use of automation to enhance the customer experience.
Prohibited activities and limitations
To ensure a positive experience for all users and their customers, CallFlow Solutions strictly prohibits the use of our automated messaging services for spam, unsolicited marketing, or contacting individuals who have not consented to receive messages. Our service is exclusively for legitimate business communications, not mass unsolicited outreach. Customers can opt-out of messages at any time by replying STOP to any message. Additionally, message volume may be limited to ensure reliable delivery and compliance with messaging regulations. We focus on protecting your reputation and ensuring compliance.
Resolving concerns, together
We strive to provide seamless service, but if you encounter a problem or have a question, CallFlow Solutions is here to help. The best way to resolve any concerns is by contacting us directly through the contact information provided on our website. We are committed to responding promptly and working collaboratively with our customers to address and resolve any issues as quickly and efficiently as possible. Our goal is to provide reliable service and clear communication at all times.
Our commitment and limitations
CallFlow Solutions promises to deliver reliable automated messaging services designed to help businesses communicate more effectively and recover missed calls. We prioritize accuracy, consistency, and the responsible use of automation in all our offerings. While we dedicate ourselves to ensuring dependable performance, we cannot be held responsible for issues stemming from third-party carriers, incorrect or incomplete customer-provided information, or any misuse of the service outside of our agreed guidelines. Our focus remains on delivering the best possible service for your business.
Please Note:
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. CallFlow Solutions is not responsible for any charges incurred as a result of receiving text messages.
Age Requirement
By using our services and opting in to receive text messages, you confirm that you are at least 18 years of age or have the consent of a legal guardian.