Your privacy, our priority at CallFlow Solutions
At CallFlow Solutions, we understand the importance of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services. We're committed to transparency and safeguarding your privacy.
Information we collect
When you use our services or visit our site, CallFlow Solutions collects specific personal details to enhance your experience and facilitate our engagement. This information typically includes your name, phone number, messages you send, and other contact information. We only gather this data from individuals who contact us with the intent to get started with our automated messaging and workflow solutions.
How we use your information
The personal details we collect, such as your name, phone number, messages, and contact information, are used exclusively to support your onboarding process with CallFlow Solutions. This information allows us to understand your needs and tailor our automated messaging, SMS/text communication, and workflow services effectively for your local service business, such as HVAC companies. When you opt-in, by providing your phone number, you consent to receive non-marketing, service-related text messages related to inquiries, onboarding, appointment coordination, and follow-up communications. We only use this information for individuals who voluntarily reach out to us expressing interest in our solutions, and you may opt out of SMS communications at any time by replying STOP.
Sharing your data
CallFlow Solutions is committed to maintaining the confidentiality of your personal information. We want to assure you that we do not share any of your collected data, including names, phone numbers, messages, or contact information, with other companies or partners. Your trust is paramount, and we uphold strict policies against third-party data sharing.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to what is necessary to provide our services, comply with legal obligations, or support service-related communications.
Cookies & Tracking Technologies
CallFlow Solutions may use cookies and similar tracking technologies to enhance website functionality, analyze site usage, and improve our services. These technologies do not collect personally identifiable information unless you voluntarily provide it. You may control cookie preferences through your browser settings.
Keeping your data safe
CallFlow Solutions prioritizes the security of your personal data. All client information, including your names, phone numbers, and contact details provided during the onboarding process, is kept safe and secure using industry-standard practices. We are dedicated to protecting your information from unauthorized access, disclosure, alteration, or destruction. If you have any questions or concerns about our privacy practices, please contact us at info@callflow-solutions.com or (630)-800-6576.